About Scheduled or Emergency Calls

Questions We’re Frequently Asked

About scheduled or emergency calls…

Schedule a Routine Maintenance Call — Telephone us at (423) 698-8999, Monday through Friday, during our regular business hours of 8:00 a.m. through 5:00 p.m.

Schedule an Emergency Service Call — Telephone us at (423) 698-8999 and leave a message. This will send a page to alert our technician on call, who will return your call.

Additional FAQs
About Us…
About Replacing or Installing a System…
About System Health and Maintenance…
About System Operations…
About Our Service Plans…
About Scheduled or Emergency Calls…

Questions We’re Frequently Asked

This can be Caused by your Thermostat:

Solution:

Your Air Filter May be Dirty.

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

Awesome!!

This can be Caused by your Thermostat:

Solution:

This can be Caused by your Thermostat:

Solution:

Make sure power is getting to the furnace

Try this:

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

Is there steam coming from the unit, as well?

Here’s what to do:

This is likely normal.

Turn off your furnace now!

You need your regular maintenance